Sarah Mitchell
Senior Product DesignerSummary
Product designer with 10+ years building high-conversion B2B SaaS experiences. Specialized in end-to-end systems thinking, interaction design, and measurable user outcomes across acquisition, onboarding, and retention journeys.
Experience
- Led design of collaborative resume workflows; boosted activation by 28%
- Reduced first-resume completion time by 34% through progressive onboarding redesign
- Managed a team of 3 junior designers, running weekly design critiques
- Partnered with PM and engineering to ship 6 major features in 18 months
- Built a scalable design system adopted by 7 product squads company-wide
- Improved release velocity by 40% with reusable, documented UX patterns
- Conducted 60+ user interviews to shape the core B2B dashboard experience
- Designed end-to-end flows for a fintech mobile app serving 200K+ users
- Reduced support tickets by 22% by redesigning the account settings experience
- Collaborated with engineers on a React component library (50+ components)
Projects
ATS Fit Analyzer
Designed scoring feedback loops that improved keyword matching rates by 22%.
Resume Copilot
Prototyped AI suggestions panel with confidence tags and one-click rewrite actions.
Awards
Awwwards Site of the Day — Trellis fintech app recognized for exceptional UX & interaction design, 2018
Featured in UX Collective — "10 Designers Redefining Onboarding" — 2023
Config 2022 Speaker — Presented on scalable design systems at Figma's annual conference
Skills
Education
Carnegie Mellon University
M.S. Human–Computer Interaction
Class of 2016
University of Washington
B.S. Human–Computer Interaction
Class of 2014 · GPA 3.8
Achievements
Awwwards Site of the Day — Trellis fintech app recognized for exceptional UX, 2018
Featured in UX Collective — "10 Designers Redefining Onboarding," 2023
Config 2022 Speaker — Speaker at Figma's annual design conference
CMU Dean's Merit Award — Top 5% of HCI graduating cohort, 2016
Profiles